Shipping & Delivery

Shipping policy

This website is only for delivery of products to customers in mainland UK, Northern Ireland and Republic of Ireland addresses.

We endeavour to send our products with customers further afield, so please get in touch (cs@robustoluggage.com), and let us know where you like to see our products being shipped to in the future.

Shipping

UK: Standard delivery is free to all UK addresses on all orders over £70.00 otherwise a £3.49 delivery charge applies.

Next business day delivery is also available at the cost of £3.99 for all goods ordered before 13:00.

Republic of Ireland: Free standard delivery on all orders over £100 otherwise a £7.99 charge applies.

Orders placed during office hours (Mondays to Fridays, from 9:00 a.m. to 5.00 p.m.) are usually dispatched in the same day if received before 1.00 pm . Shipments are not made on Saturdays or Sundays or holidays and they will be made on the following working day.

Receive your good via the following timescales:

(Estimated delivery times – England): Standard service (2 - 3 working days)

(Estimated delivery times – Northern Ireland, Scotland & Wales): Standard service (3 - 5 working days).

(Estimated delivery times – Republic of Ireland): Standard service): Standard service (3 - 5 working days).

Deliveries to Northern Ireland, Islands and the Scottish Highlands may take up to 7 working days to deliver. Please contact us if you require clarification.

Delivery

Our standard service includes both tracking and proof of receipt (meaning all deliveries will need to be signed for).

1.1 All delivered goods must be signed for by an adult aged 18 years or over.

1.2 Delivery timescales are estimated. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. ROBUSTO luggage shall be under no liability for any delay or failure to deliver the products within estimated timescales.

1.3 Risk of loss and damage of products passes to you on the date when the products are delivered to you or are left with a person or place nominated by you. Our delivery driver may take a photograph of your address if you are not home to receive a delivery.

1.4 We use a third-party courier company to deliver our products. If no one is available at your address to accept the delivery, the courier company will leave you a note informing you of how to rearrange delivery. If, despite our reasonable efforts, we are unable to contact you or rearrange delivery, we may cancel your order.

1.5 Please note our Next Working Day Home Delivery service is not available on selected items . Details of exclusions can be found on each dedicated product page.

Robusto Luggage cannot be held liable for any deliveries exceeding the estimates given here.